The Data Protection Act 1998 (DPA) requires a clear direction on policy for security of information within the practice and provides individuals with a right of access to a copy of information held about them.

The practice needs to collect personal information about people with whom it deals in order to carry out its business and provide its services. Such people include patients, employees (present, past and prospective), suppliers and other business contacts. The information we hold will include personal, sensitive and corporate information. In addition, we may occasionally be required to collect and use certain types of such personal information to comply with the requirements of the law. No matter how it is collected, recorded and used (e.g. on a computer or on paper) this personal information must be dealt with properly to ensure compliance with the Data Protection Act 1998 and the General Data Protection Regulations 2018.

The lawful and proper treatment of personal information by the practice is extremely important to the success of our business and in order to maintain the confidence of our service users and employees. We ensure that the practice treats personal information lawfully and correctly.

This policy provides direction on security against unauthorised access, unlawful processing, and loss or destruction of personal information.

Click here to download our full Data Protection Policy Document >>

Practice Privacy Notice

How we use your information
Our privacy notice explains why we as a Practice collect information about our patients, what we collect and how we use that information.

Raleigh Surgery manages patient information in accordance with existing laws and with guidance from organisations that govern the provision of healthcare in England such as the Department of Health and the General Medical Council.

Click here to download our full Privacy Notice >>

Click here to download our Privacy Information for Children leaflet >>

Click here to download our Covid19 Privacy Notice >>

Access to medical records

The purpose of this policy is to provide information on the patient's rights to view medical reports prepared on his / her behalf in connection with insurance or employment.

The rights of patients are governed within the Access to Medical Reports Act 1988 and apply to medical reports prepared by the GP responsible for the clinical care of that patient (i.e. the registered GP practice). Where a report is prepared for similar purposes by an alternative medical practitioner, for example a doctor employed by an insurance company or employer, then these reports do not fall within the scope of the regulations. In these circumstances the Data Protection Act 1998 will apply.

Click here to download Access to Medical Records Policy >>

The Raleigh Surgery
33 Pines Road

Telephone: 01395 222499

Surgery opening hours
Monday to Friday 8.30am to 6.00pm